All posts by Kerri Scalzo

Famous Golfers and their Golf Clubs

Golf is a serious sport for many especially for professional golfers. It is a fact that when someone is serious about something he or she needs to consider the steps to getting their goals. In this case, it’s winning in golf tournaments or at least making a career out of it. Golf clubs vary in size, shape, and material. Professional golfers make it a point to get the best clubs there is to help them win first place.

Here is a look at some famous golfers and their choices of golf clubs.

golf clubTiger Woods is one of the most famous golfers today. For quite a few years now he has been one of the highest paid athletes in the whole world. He turned pro in the year 1996 and won his first major tournament a year later. He became famous at a very young age of two. When he was only five years old, Golf Digest featured him in one of their articles. He has the first rank in the Official World Golf Ranking of 2014. He has seventy-nine PGA tour victories, twelve international victories, and fourteen other victories. Before he turned pro in 1996 he used Titleist clubs but has been using Nike clubs from 1996 onwards.

Adam Scott turned professional in 2000. He has twenty-six professional wins. He won in ten PGA Tours, nine European tours, five PGA tours of Australasia, one Sunshine tour, four Asian tours, and three other tours. He chooses to play using Titleist.

Steve Stricker is the fifteenth in the Official World Golfing Rank. He has won twenty-nine tours. He became professional in the year 1990 and has twenty-one professional wins. His brand of choice is Titleist.

Paul Casey has fifteen professional wins. He turned pro in the year 2000. He won in twelve European Tours, one PGA Tour, two Asian Tours, and two other tours. He chooses Nike when it comes to his clubs.

RoryMacllroy turned professional in the year 2007. He has eleven professional wins. He won five European tours, six PGA Tours, one Asian tour, one PGA tour of Australasia, and one other tour. He’s been with Titleist for five years until he made the switch to Nike in the year 2013.

Ernie Els, or The Big Easy as fans would call him, won in nineteen PGA Tours, twenty-eight European tours, one Japan golf tour, sixteen Sunshine tours, and 14 other tours. He has a total of sixty-six professional wins. He turned professional in the year 1989. The brand of his clubs is Adams.

Jim Furykuses the golf clubs of Callaway. He turned professional in 1992. He has a total of twenty-six professional wins. He won in sixteen PGA Tours and in one Web.com tour. He won one major championship, one FedEx Cup playoff event and in fourteen other PGA Tours.

Lee Westwoodor Westy turned professional in 1993 and has forty professional wins. He uses the brand Ping for his clubs.

Sadly, for some professional players, they would choose what brands to use depending on how much the companies of the brands would pay them to represent them. But the good news is that some professionals choose the brands that they would represent or endorse by the performance of the golf clubs or how it feels for them. You wouldn’t get anywhere without your clubs and if they aren’t that good or if you don’t feel comfortable in using them then you better be ready to say goodbye to your golfing career. So even if no one is offering you millions to use their clubs, try out the different brands yourself and see which one works best with your great golfing skills.

How to Properly Conduct Live Chat Sessions

Customer Live chat may have brought customer service to a whole new level, but this does not mean that one must leave their manners behind as well. As with phone conversations and emails, there is a proper way to conduct live chat conversations, both from the operator’s point of view as well as the customer’s. No matter how big a problem is, never forget to present proper etiquette.

The Operator

        Keep in mind that your main goal is to assist the customer. They may require help with anything from placing an order to asking for a replacement. No matter what they need help with, the key is to be patient. Blowing up at customers is forbidden. Remember that you know more than they do, and it is natural for them to come to you with their questions and problems. If they cannot understand you, just keep trying. Getting mad at the customer will get you nowhere.

        Live chat was created to help customers, so make sure you know how to help them. Being knowledgeable in whatever it is that your company does is one of the requirements if you want to be a great operator. As they say, knowledge is power, and if you have the knowledge, you have the power to make customers happy and satisfied.

        Another key to becoming a great operator is to focus on the task at hand. As much as possible, stay on topic. You want to serve customers quickly and efficiently, so you must focus on solving the issue.

         In addition, operators are also never allowed to lie to customers. One way or another, the customer is going to find out about this lie, and the company will lose income. Even if the customers never find out the truth, it is still unethical to lie, especially if you are lying about products that your company made.

        Remember to use simple questions and answers when talking to customers, and avoid using jargon. This is important because it will help in avoiding confusion.

The Customer

        Like the operator, the customer must keep their cool as well. Patience is important in any transaction because it avoids complications. The customer’s goal in undergoing live chat support is to get assistance, and most people want this done quick. This is the reason why customers must be patient, because if they get mad at the operator, chances are the operator will get mad as well, which will slow down the entire process.

        Do not be afraid to ask when you do not understand something. The operators are there to help, so ask them while you still can. Also, be sure to explain your problems in detail. Providing more details will help the operator solve the problem quicker.

        It is also important to show the operators that you appreciate their help. It is not that difficult to type a simple “thank you for your assistance.” Letting them know that they are appreciated will make their jobs easier. Knowing that they are helping plenty of people will make them more eager to do their jobs.

        Also, do not use caps lock. Most people like to use caps lock to show that they are yelling. First of all, it is difficult to read something when it is in all caps. Try to make the operator’s job easier and just type normally. Keep in mind that the easier their job is for them, the faster they can finish. Secondly, yelling at the operator will not do you much good. You will probably end up spending a much longer time then you were supposed to on customer service, and a bulk of this time was spent by you telling off the operator. Again, just be patient and let them do their job.